Complaint

Schema

id:

uid, auto-generated
author:

Organization, required

Organization filing a complaint (contactPoint - person, identification - organization that person represents).
title:

string, required

Title of the complaint.
description:

Description of the issue.
date:

string, Date, auto-generated

Date of posting.
dateSubmitted:

string, Date, auto-generated

Date when complaint was submitted.
dateEscalated:

string, Date, auto-generated

Date of claim to complaint escalation.
dateDecision:

string, Date, auto-generated

Date of complaint decision.
dateCanceled:

string, Date, auto-generated

Date of cancelling.
status:

string

Possible values are:

  • draft
  • pending
  • accepted
  • stopping
  • satisfied
  • mistaken
  • invalid
  • declined
  • stopped
  • resolved
  • cancelled
type:

string

Possible values of type are:

  • complaint
decision:

string

Reviewer decision.
cancellationReason:
 

string

Cancellation reason.
documents:

List of Document objects
relatedLot:

string

Id of related Lot.
tendererAction:

string

Tenderer action.
tendererActionDate:
 

string, Date, auto-generated

Date of tenderer action.
posts:

List of ComplaintPost objects
value:

Guarantee, auto-generated

Amount to be paid to activate this complaint. See Complaints Payments
rejectReason:

string

  • lawNonCompliance - complaint does not meet the law requirements in article 18 paragraphs 2-5 and 9
  • alreadyExists - bidder complains about violation that has been already reviewed by the Complaints Committee
  • buyerViolationsCorrected - buyer has corrected the violations that was described in complaint
  • tenderCancelled - tender has been cancelled before the complaint submitted date by the buyer besides complaining about tender cancellation
  • cancelledByComplainant - The complaint was cancelled by the complainant
  • complaintPeriodEnded - The complaint period has ended
  • incorrectPayment - The payment received does not match the estimated amount for the complaint
acceptance:

bool

Complaint is satisfied?
rejectReasonDescription:
 

string

Reject reason description.
reviewDate:

string, Date

Date of review.
reviewPlace:

string

Place of review.