Complaint
Schema
- id
uid, auto-generated
- author
Organization, required
Organization filing a complaint (contactPoint - person, identification - organization that person represents).
- title
string, required
Title of the complaint.
- description
Description of the issue.
- date
string, Date, auto-generated
Date of posting.
- dateSubmitted
string, Date, auto-generated
Date when complaint was submitted.
- dateEscalated
string, Date, auto-generated
Date of claim to complaint escalation.
- dateDecision
string, Date, auto-generated
Date of complaint decision.
- dateCanceled
string, Date, auto-generated
Date of cancelling.
- status
string
Possible values are:
draft
pending
accepted
stopping
satisfied
mistaken
invalid
declined
stopped
resolved
cancelled
- type
string
Possible values of type are:
complaint
- decision
string
Reviewer decision.
- cancellationReason
string
Cancellation reason.
- documents
List of Document objects
- relatedLot
string
Id of related Lot.
- tendererAction
string
Tenderer action.
- tendererActionDate
string, Date, auto-generated
Date of tenderer action.
- posts
List of ComplaintPost objects
- objections
List of ComplaintObjection objects
- value
Guarantee, auto-generated
Amount to be paid to activate this complaint. See Complaints Payments
- rejectReason
string
lawNonCompliance - complaint does not meet the law requirements in article 18 paragraphs 2-5 and 9
alreadyExists - bidder complains about violation that has been already reviewed by the Complaints Committee
buyerViolationsCorrected - buyer has corrected the violations that was described in complaint
tenderCancelled - tender has been cancelled before the complaint submitted date by the buyer besides complaining about tender cancellation
cancelledByComplainant - The complaint was cancelled by the complainant
complaintPeriodEnded - The complaint period has ended
incorrectPayment - The payment received does not match the estimated amount for the complaint
- acceptance
bool
Complaint is satisfied?
- rejectReasonDescription
string
Reject reason description.
- reviewDate
string, Date
Date of review.
- reviewPlace
string
Place of review.