Claim/Complaint Retrieval

Tender Conditions Claim/Complaint Retrieval

You can list all Tender Conditions Claims/Complaints:

Request

GET /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints HTTP/1.0
Host: public-api-sandbox.prozorro.gov.ua

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": [
    {
      "id": "f0c38fcaca5943158f084a8e0f922608",
      "complaintID": "UA-2023-10-10-000001-a.1",
      "date": "2023-10-10T01:00:00+03:00",
      "documents": [
        {
          "id": "3edca6a6810b47ff891b4c2a528bb4cd",
          "datePublished": "2023-10-10T01:00:00+03:00",
          "hash": "md5:00000000000000000000000000000000",
          "title": "Complaint_Attachment.pdf",
          "format": "application/pdf",
          "url": "http://public-docs-sandbox.prozorro.gov.ua/get/9b269fcfd987408f9618d155948b8df6?Signature=PO5oOxGJEHeFtDgp4ZLH8oPAq6XhGq1ms%2B3c4g%2B2t0kGqZ7oGiiHwapUfmkoZ2U%2FhFkIwpZ6E1musRSgLxtTBQ%3D%3D&KeyID=a8968c46",
          "documentOf": "tender",
          "dateModified": "2023-10-10T01:00:00+03:00",
          "author": "complaint_owner",
          "language": "uk"
        }
      ],
      "title": "Недостатньо інформації",
      "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
      "status": "claim",
      "type": "claim",
      "dateSubmitted": "2023-10-10T01:00:00+03:00"
    },
    {
      "id": "8f5f689017624645858b920b09f25b9e",
      "complaintID": "UA-2023-10-10-000001-a.2",
      "date": "2023-10-10T01:00:00+03:00",
      "title": "Недостатньо інформації",
      "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
      "status": "resolved",
      "resolution": "Виправлено неконкурентні умови",
      "resolutionType": "resolved",
      "dateAnswered": "2023-10-10T01:00:00+03:00",
      "dateSubmitted": "2023-10-10T01:00:00+03:00",
      "satisfied": true,
      "type": "claim"
    },
    {
      "id": "2af3aca54e1a475a8e82540fbc1a291f",
      "complaintID": "UA-2023-10-10-000001-a.3",
      "date": "2023-10-10T01:00:00+03:00",
      "status": "declined",
      "type": "complaint",
      "author": {
        "name": "ДКП «Школяр»",
        "address": {
          "streetAddress": "вул. Островського, 33",
          "locality": "м. Вінниця",
          "region": "Вінницька область",
          "postalCode": "21100",
          "countryName": "Україна"
        },
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380432216930",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "uri": "http://www.sc.gov.ua/",
          "id": "00137256",
          "legalName": "ДКП «Школяр»"
        }
      },
      "title": "Недостатньо інформації",
      "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
      "dateSubmitted": "2023-10-10T01:00:00+03:00",
      "acceptance": true,
      "dateAccepted": "2023-10-10T01:00:00+03:00",
      "reviewDate": "2023-10-10T01:00:00+03:00",
      "reviewPlace": "Place of review",
      "value": {
        "amount": 2000.0,
        "currency": "UAH"
      },
      "dateDecision": "2023-10-10T01:00:00+03:00"
    },
    {
      "id": "df0b9a31cbad4b57911a866ae41b2aef",
      "complaintID": "UA-2023-10-10-000001-a.4",
      "date": "2023-10-10T01:00:00+03:00",
      "title": "Недостатньо інформації",
      "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
      "status": "answered",
      "resolution": "Вимога не відповідає предмету закупівлі",
      "resolutionType": "invalid",
      "dateSubmitted": "2023-10-10T01:00:00+03:00",
      "type": "claim",
      "dateAnswered": "2023-10-10T01:00:00+03:00"
    },
    {
      "id": "0d2bd1274a464452a45df8f92da4d7a8",
      "complaintID": "UA-2023-10-10-000001-a.5",
      "date": "2023-10-10T01:00:00+03:00",
      "status": "resolved",
      "documents": [
        {
          "id": "7e67519125424c2e8f2737efabbd4289",
          "datePublished": "2023-10-10T01:00:00+03:00",
          "hash": "md5:00000000000000000000000000000000",
          "title": "ComplaintResolution.pdf",
          "format": "application/pdf",
          "url": "http://public-docs-sandbox.prozorro.gov.ua/get/d88d09359eca46089444736125e42150?Signature=AOJvXhSL1tIQDaTegUVekr7dAkPABeF%2BZ0aPPSZ5Y5446GQkaEHNO12ICXIDvOSMxMko06SC9mLnzwFBIcdoBw%3D%3D&KeyID=a8968c46",
          "documentOf": "tender",
          "dateModified": "2023-10-10T01:00:00+03:00",
          "author": "aboveThresholdReviewers",
          "language": "uk"
        }
      ],
      "type": "complaint",
      "author": {
        "name": "ДКП «Школяр»",
        "address": {
          "streetAddress": "вул. Островського, 33",
          "locality": "м. Вінниця",
          "region": "Вінницька область",
          "postalCode": "21100",
          "countryName": "Україна"
        },
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380432216930",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "uri": "http://www.sc.gov.ua/",
          "id": "00137256",
          "legalName": "ДКП «Школяр»"
        }
      },
      "title": "Недостатньо інформації",
      "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
      "dateSubmitted": "2023-10-10T01:00:00+03:00",
      "tendererAction": "Умови виправлено",
      "dateDecision": "2023-10-10T01:00:00+03:00",
      "acceptance": true,
      "dateAccepted": "2023-10-10T01:00:00+03:00",
      "reviewDate": "2023-10-10T01:00:00+03:00",
      "reviewPlace": "Place of review",
      "value": {
        "amount": 2000.0,
        "currency": "UAH"
      }
    },
    {
      "id": "69445f09ef264fa9bdc678699a485d91",
      "complaintID": "UA-2023-10-10-000001-a.6",
      "date": "2023-10-10T01:00:00+03:00",
      "status": "stopped",
      "type": "complaint",
      "author": {
        "name": "ДКП «Школяр»",
        "address": {
          "streetAddress": "вул. Островського, 33",
          "locality": "м. Вінниця",
          "region": "Вінницька область",
          "postalCode": "21100",
          "countryName": "Україна"
        },
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380432216930",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "uri": "http://www.sc.gov.ua/",
          "id": "00137256",
          "legalName": "ДКП «Школяр»"
        }
      },
      "title": "Недостатньо інформації",
      "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
      "dateSubmitted": "2023-10-10T01:00:00+03:00",
      "decision": "Тендер скасовується замовником",
      "acceptance": true,
      "dateAccepted": "2023-10-10T01:00:00+03:00",
      "reviewDate": "2023-10-10T01:00:00+03:00",
      "reviewPlace": "Place of review",
      "value": {
        "amount": 2000.0,
        "currency": "UAH"
      },
      "rejectReason": "tenderCancelled",
      "dateDecision": "2023-10-10T01:00:00+03:00",
      "dateCanceled": "2023-10-10T01:00:00+03:00"
    },
    {
      "id": "0fd7349c1c564ccfb2060b9526873196",
      "complaintID": "UA-2023-10-10-000001-a.7",
      "date": "2023-10-10T01:00:00+03:00",
      "status": "accepted",
      "type": "complaint",
      "author": {
        "name": "ДКП «Школяр»",
        "address": {
          "streetAddress": "вул. Островського, 33",
          "locality": "м. Вінниця",
          "region": "Вінницька область",
          "postalCode": "21100",
          "countryName": "Україна"
        },
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380432216930",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "uri": "http://www.sc.gov.ua/",
          "id": "00137256",
          "legalName": "ДКП «Школяр»"
        }
      },
      "title": "Недостатньо інформації",
      "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
      "dateSubmitted": "2023-10-10T01:00:00+03:00",
      "reviewDate": "2023-10-10T01:00:00+03:00",
      "reviewPlace": "Place of review",
      "value": {
        "amount": 2000.0,
        "currency": "UAH"
      },
      "dateAccepted": "2023-10-10T01:00:00+03:00",
      "acceptance": true
    },
    {
      "id": "30b3bbc21cf54b0e96ed5ffdfbca8871",
      "complaintID": "UA-2023-10-10-000001-a.8",
      "date": "2023-10-10T01:00:00+03:00",
      "status": "invalid",
      "type": "complaint",
      "author": {
        "name": "ДКП «Школяр»",
        "address": {
          "streetAddress": "вул. Островського, 33",
          "locality": "м. Вінниця",
          "region": "Вінницька область",
          "postalCode": "21100",
          "countryName": "Україна"
        },
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380432216930",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "uri": "http://www.sc.gov.ua/",
          "id": "00137256",
          "legalName": "ДКП «Школяр»"
        }
      },
      "title": "Недостатньо інформації",
      "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
      "dateSubmitted": "2023-10-10T01:00:00+03:00",
      "value": {
        "amount": 2000.0,
        "currency": "UAH"
      },
      "rejectReason": "alreadyExists",
      "dateDecision": "2023-10-10T01:00:00+03:00",
      "acceptance": false
    },
    {
      "id": "aae4943eac7b4faa95994ed5d6b39d31",
      "complaintID": "UA-2023-10-10-000001-a.9",
      "date": "2023-10-10T01:00:00+03:00",
      "status": "mistaken",
      "type": "complaint",
      "author": {
        "name": "ДКП «Школяр»",
        "address": {
          "streetAddress": "вул. Островського, 33",
          "locality": "м. Вінниця",
          "region": "Вінницька область",
          "postalCode": "21100",
          "countryName": "Україна"
        },
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380432216930",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "uri": "http://www.sc.gov.ua/",
          "id": "00137256",
          "legalName": "ДКП «Школяр»"
        }
      },
      "title": "Недостатньо інформації",
      "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
      "value": {
        "amount": 2000.0,
        "currency": "UAH"
      },
      "rejectReason": "cancelledByComplainant"
    },
    {
      "id": "552d75b02d07493ca397b349f8f42363",
      "complaintID": "UA-2023-10-10-000001-a.10",
      "date": "2023-10-10T01:00:00+03:00",
      "status": "pending",
      "type": "complaint",
      "author": {
        "name": "ДКП «Школяр»",
        "address": {
          "streetAddress": "вул. Островського, 33",
          "locality": "м. Вінниця",
          "region": "Вінницька область",
          "postalCode": "21100",
          "countryName": "Україна"
        },
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380432216930",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "uri": "http://www.sc.gov.ua/",
          "id": "00137256",
          "legalName": "ДКП «Школяр»"
        }
      },
      "title": "Недостатньо інформації",
      "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
      "value": {
        "amount": 2000.0,
        "currency": "UAH"
      },
      "dateSubmitted": "2023-10-10T01:00:00+03:00",
      "posts": [
        {
          "title": "Уточнення по вимозі",
          "description": "Відсутній документ",
          "recipient": "complaint_owner",
          "id": "a8a90cc6d7714aeb897378b5a3eee3c7",
          "datePublished": "2023-10-10T01:00:00+03:00",
          "author": "aboveThresholdReviewers"
        },
        {
          "title": "Уточнення по вимозі",
          "description": "Додано документ",
          "documents": [
            {
              "hash": "md5:00000000000000000000000000000000",
              "title": "post_document_complaint.pdf",
              "format": "application/pdf",
              "url": "http://public-docs-sandbox.prozorro.gov.ua/get/afe325decc3a47b9a6152c78f5b19667?Signature=I%2BSDHWQGH9hP4eLNQgKNS44%2BMe0IXre%2Bnt3gT5QwhGxNPi75C71dT2jK2gPUnWL3uO1nEAoloRQgnZTOueVuDQ%3D%3D&KeyID=a8968c46",
              "documentOf": "tender",
              "language": "uk",
              "id": "4838b359060a4959a8c3f632af8351c1",
              "datePublished": "2023-10-10T01:00:00+03:00",
              "dateModified": "2023-10-10T01:00:00+03:00",
              "author": "complaint_owner"
            }
          ],
          "recipient": "aboveThresholdReviewers",
          "relatedPost": "a8a90cc6d7714aeb897378b5a3eee3c7",
          "id": "be37b2f2f72e40a28ec979674842463e",
          "datePublished": "2023-10-10T01:00:00+03:00",
          "author": "complaint_owner"
        },
        {
          "title": "Уточнення по вимозі",
          "description": "Відсутній документ",
          "recipient": "tender_owner",
          "id": "c35f6ca22e1140a3a7053f6e03fe1b2a",
          "datePublished": "2023-10-10T01:00:00+03:00",
          "author": "aboveThresholdReviewers"
        },
        {
          "title": "Уточнення по вимозі",
          "description": "Додано документ",
          "documents": [
            {
              "hash": "md5:00000000000000000000000000000000",
              "title": "post_document_tender.pdf",
              "format": "application/pdf",
              "url": "http://public-docs-sandbox.prozorro.gov.ua/get/fb21efa9fd8045898374f46f1c113bb8?Signature=rAJ4kmPK6sfn%2B8U1gNPjmeoKfkCNeQxFFuqKCWJlsHdpM%2FeLxycGLqbD5WWhkT2hX7ubAu%2FEqSbot5gvusfRAg%3D%3D&KeyID=a8968c46",
              "documentOf": "tender",
              "language": "uk",
              "id": "dff69f14b23e45c7b457fd680b9cab25",
              "datePublished": "2023-10-10T01:00:00+03:00",
              "dateModified": "2023-10-10T01:00:00+03:00",
              "author": "tender_owner"
            }
          ],
          "recipient": "aboveThresholdReviewers",
          "relatedPost": "c35f6ca22e1140a3a7053f6e03fe1b2a",
          "id": "9e2104a733724b6cae41606d8439bfa4",
          "datePublished": "2023-10-10T01:00:00+03:00",
          "author": "tender_owner"
        }
      ]
    }
  ]
}

And check individual complaint or claim:

Request

GET /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/0d2bd1274a464452a45df8f92da4d7a8 HTTP/1.0
Host: public-api-sandbox.prozorro.gov.ua

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": {
    "id": "0d2bd1274a464452a45df8f92da4d7a8",
    "complaintID": "UA-2023-10-10-000001-a.5",
    "date": "2023-10-10T01:00:00+03:00",
    "status": "resolved",
    "documents": [
      {
        "id": "7e67519125424c2e8f2737efabbd4289",
        "datePublished": "2023-10-10T01:00:00+03:00",
        "hash": "md5:00000000000000000000000000000000",
        "title": "ComplaintResolution.pdf",
        "format": "application/pdf",
        "url": "http://public-docs-sandbox.prozorro.gov.ua/get/d88d09359eca46089444736125e42150?Signature=AOJvXhSL1tIQDaTegUVekr7dAkPABeF%2BZ0aPPSZ5Y5446GQkaEHNO12ICXIDvOSMxMko06SC9mLnzwFBIcdoBw%3D%3D&KeyID=a8968c46",
        "documentOf": "tender",
        "dateModified": "2023-10-10T01:00:00+03:00",
        "author": "aboveThresholdReviewers",
        "language": "uk"
      }
    ],
    "type": "complaint",
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "dateSubmitted": "2023-10-10T01:00:00+03:00",
    "tendererAction": "Умови виправлено",
    "dateDecision": "2023-10-10T01:00:00+03:00",
    "acceptance": true,
    "dateAccepted": "2023-10-10T01:00:00+03:00",
    "reviewDate": "2023-10-10T01:00:00+03:00",
    "reviewPlace": "Place of review",
    "value": {
      "amount": 2000.0,
      "currency": "UAH"
    }
  }
}

Complaint Submission

If tender conditions are favoriting particular supplier, or in any other viable case, any registered user can submit Tender Conditions Complaint.

Tender Conditions Complaint Submission

At first create a draft:

Request

POST /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints HTTP/1.0
Authorization: Bearer broker
Content-Length: 1463
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "title": "Недостатньо інформації",
    "status": "draft",
    "type": "complaint",
    "author": {
      "address": {
        "countryName": "Україна",
        "locality": "м. Вінниця",
        "postalCode": "21100",
        "region": "Вінницька область",
        "streetAddress": "вул. Островського, 33"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "name": "Сергій Олексюк",
        "telephone": "+380432216930"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "legalName": "ДКП «Школяр»",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»"
    }
  }
}

Response

HTTP/1.0 201 Created
Content-Type: application/json
Location: http://lb-api-sandbox.prozorro.gov.ua/api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/0d2bd1274a464452a45df8f92da4d7a8

{
  "data": {
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "status": "draft",
    "type": "complaint",
    "id": "0d2bd1274a464452a45df8f92da4d7a8",
    "date": "2023-10-10T01:00:00+03:00",
    "complaintID": "UA-2023-10-10-000001-a.5",
    "value": {
      "amount": 2000,
      "currency": "UAH"
    }
  },
  "access": {
    "token": "f64d5c287d564ec9b51f517badb88889",
    "transfer": "4fcd624c7dfa497a9e0e2fcebe26a472"
  }
}

This step is optional. Upload documents:

Request

POST /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/f0c38fcaca5943158f084a8e0f922608/documents?acc_token=24cfab9113e849ebbf7c63d98f1be730 HTTP/1.0
Authorization: Bearer broker
Content-Length: 340
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "title": "Complaint_Attachment.pdf",
    "url": "http://public-docs-sandbox.prozorro.gov.ua/get/9b269fcfd987408f9618d155948b8df6?Signature=T8Wv%2FUdOPSgPp%2BfJt7J9o8iIuEXHfqREMP42mXKFbKaJ9pSiIz%2B8uIqC%2BtzOqcTMcO55u2se7lZsQmmewYrmAg%3D%3D&KeyID=a8968c46",
    "hash": "md5:00000000000000000000000000000000",
    "format": "application/pdf"
  }
}

Response

HTTP/1.0 201 Created
Content-Type: application/json
Location: http://lb-api-sandbox.prozorro.gov.ua/api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/f0c38fcaca5943158f084a8e0f922608/documents/3edca6a6810b47ff891b4c2a528bb4cd

{
  "data": {
    "hash": "md5:00000000000000000000000000000000",
    "title": "Complaint_Attachment.pdf",
    "format": "application/pdf",
    "url": "http://public-docs-sandbox.prozorro.gov.ua/get/9b269fcfd987408f9618d155948b8df6?Signature=PO5oOxGJEHeFtDgp4ZLH8oPAq6XhGq1ms%2B3c4g%2B2t0kGqZ7oGiiHwapUfmkoZ2U%2FhFkIwpZ6E1musRSgLxtTBQ%3D%3D&KeyID=a8968c46",
    "documentOf": "tender",
    "language": "uk",
    "id": "3edca6a6810b47ff891b4c2a528bb4cd",
    "datePublished": "2023-10-10T01:00:00+03:00",
    "dateModified": "2023-10-10T01:00:00+03:00",
    "author": "complaint_owner"
  }
}

Submit tender conditions complaint:

Request

PATCH /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/0d2bd1274a464452a45df8f92da4d7a8 HTTP/1.0
Authorization: Bearer bot
Content-Length: 31
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "status": "pending"
  }
}

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": {
    "id": "0d2bd1274a464452a45df8f92da4d7a8",
    "complaintID": "UA-2023-10-10-000001-a.5",
    "date": "2023-10-10T01:00:00+03:00",
    "status": "pending",
    "type": "complaint",
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "value": {
      "amount": 2000.0,
      "currency": "UAH"
    },
    "dateSubmitted": "2023-10-10T01:00:00+03:00"
  }
}

Complaint Objections

When creating a complaint, the User can add one or more Objections raised by the Complainant as part of the complaint:

Request

POST /api/2.5/tenders/45b0bfa4f1fe43e9b299928fe7c3e788/complaints HTTP/1.0
Authorization: Bearer broker
Content-Length: 1852
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "title": "Недостатньо інформації",
    "status": "draft",
    "type": "complaint",
    "author": {
      "address": {
        "countryName": "Україна",
        "locality": "м. Вінниця",
        "postalCode": "21100",
        "region": "Вінницька область",
        "streetAddress": "вул. Островського, 33"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "name": "Сергій Олексюк",
        "telephone": "+380432216930"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "legalName": "ДКП «Школяр»",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»"
    },
    "objections": [
      {
        "title": "My objection",
        "description": "Test objection",
        "relatesTo": "tender",
        "relatedItem": "45b0bfa4f1fe43e9b299928fe7c3e788",
        "classification": {
          "scheme": "violation_amcu",
          "id": "corruptionDescription",
          "description": "test classification"
        },
        "requestedRemedies": [
          {
            "description": "test",
            "type": "setAsideAward"
          }
        ],
        "arguments": [
          {
            "description": "test argument"
          }
        ]
      }
    ]
  }
}

Response

HTTP/1.0 201 Created
Content-Type: application/json
Location: http://lb-api-sandbox.prozorro.gov.ua/api/2.5/tenders/45b0bfa4f1fe43e9b299928fe7c3e788/complaints/ccdbdaa9ccca47d08761581587833bd8

{
  "data": {
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "status": "draft",
    "type": "complaint",
    "objections": [
      {
        "id": "75de2126deb94cb69a35dc3e8b76e34a",
        "title": "My objection",
        "description": "Test objection",
        "relatedItem": "45b0bfa4f1fe43e9b299928fe7c3e788",
        "classification": {
          "scheme": "violation_amcu",
          "id": "corruptionDescription",
          "description": "test classification"
        },
        "requestedRemedies": [
          {
            "id": "01752d7148754a7d9a2d093213fd1461",
            "type": "setAsideAward",
            "description": "test"
          }
        ],
        "arguments": [
          {
            "id": "e536c00043c74ebbbb4a4f6576c77d9f",
            "description": "test argument"
          }
        ],
        "relatesTo": "tender"
      }
    ],
    "id": "ccdbdaa9ccca47d08761581587833bd8",
    "date": "2023-10-10T01:00:00+03:00",
    "complaintID": "UA-2023-10-10-000001-a.1",
    "value": {
      "amount": 2000,
      "currency": "UAH"
    }
  },
  "access": {
    "token": "2e72aea50e754761a1bd7e86a2922f70",
    "transfer": "d19d73548f9f4906a32f915318342243"
  }
}

Objections can be added or edited while complaint is in the status draft.

For each Objection, the Complainant must indicate one or more arguments. In other case there error will be raised:

Request

POST /api/2.5/tenders/45b0bfa4f1fe43e9b299928fe7c3e788/complaints HTTP/1.0
Authorization: Bearer broker
Content-Length: 1820
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "title": "Недостатньо інформації",
    "status": "draft",
    "type": "complaint",
    "author": {
      "address": {
        "countryName": "Україна",
        "locality": "м. Вінниця",
        "postalCode": "21100",
        "region": "Вінницька область",
        "streetAddress": "вул. Островського, 33"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "name": "Сергій Олексюк",
        "telephone": "+380432216930"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "legalName": "ДКП «Школяр»",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»"
    },
    "objections": [
      {
        "title": "My objection",
        "description": "Test objection",
        "relatesTo": "tender",
        "relatedItem": "45b0bfa4f1fe43e9b299928fe7c3e788",
        "classification": {
          "scheme": "violation_amcu",
          "id": "corruptionDescription",
          "description": "test classification"
        },
        "requestedRemedies": [
          {
            "description": "test",
            "type": "setAsideAward"
          }
        ],
        "arguments": []
      }
    ]
  }
}

Response

HTTP/1.0 422 Unprocessable Entity
Content-Type: application/json

{
  "status": "error",
  "errors": [
    {
      "location": "body",
      "name": "objections",
      "description": [
        {
          "arguments": [
            "Please provide at least 1 item."
          ]
        }
      ]
    }
  ]
}

For each Arguments, the Complainant can indicate one or more evidences. Evidences can be empty:

Request

POST /api/2.5/tenders/45b0bfa4f1fe43e9b299928fe7c3e788/complaints HTTP/1.0
Authorization: Bearer broker
Content-Length: 1869
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "title": "Недостатньо інформації",
    "status": "draft",
    "type": "complaint",
    "author": {
      "address": {
        "countryName": "Україна",
        "locality": "м. Вінниця",
        "postalCode": "21100",
        "region": "Вінницька область",
        "streetAddress": "вул. Островського, 33"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "name": "Сергій Олексюк",
        "telephone": "+380432216930"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "legalName": "ДКП «Школяр»",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»"
    },
    "objections": [
      {
        "title": "My objection",
        "description": "Test objection",
        "relatesTo": "tender",
        "relatedItem": "45b0bfa4f1fe43e9b299928fe7c3e788",
        "classification": {
          "scheme": "violation_amcu",
          "id": "corruptionDescription",
          "description": "test classification"
        },
        "requestedRemedies": [
          {
            "description": "test",
            "type": "setAsideAward"
          }
        ],
        "arguments": [
          {
            "description": "test argument",
            "evidences": []
          }
        ]
      }
    ]
  }
}

Response

HTTP/1.0 201 Created
Content-Type: application/json
Location: http://lb-api-sandbox.prozorro.gov.ua/api/2.5/tenders/45b0bfa4f1fe43e9b299928fe7c3e788/complaints/48153ea17b8b4a46883221469016b183

{
  "data": {
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "status": "draft",
    "type": "complaint",
    "objections": [
      {
        "id": "02b5b44a78844b8bb928152ddb6217f6",
        "title": "My objection",
        "description": "Test objection",
        "relatedItem": "45b0bfa4f1fe43e9b299928fe7c3e788",
        "classification": {
          "scheme": "violation_amcu",
          "id": "corruptionDescription",
          "description": "test classification"
        },
        "requestedRemedies": [
          {
            "id": "c13ee63aa7ee4fb0ba11f4be655a582a",
            "type": "setAsideAward",
            "description": "test"
          }
        ],
        "arguments": [
          {
            "id": "0fc275d7a2b04820a34fb4af54050296",
            "description": "test argument"
          }
        ],
        "relatesTo": "tender"
      }
    ],
    "id": "48153ea17b8b4a46883221469016b183",
    "date": "2023-10-10T01:00:00+03:00",
    "complaintID": "UA-2023-10-10-000001-a.2",
    "value": {
      "amount": 2000,
      "currency": "UAH"
    }
  },
  "access": {
    "token": "557d6b5ddd1e4e99874d4f594e43554f",
    "transfer": "09c88ad1424c44bea8369ff471d9debe"
  }
}

During adding evidence, the User must indicate related document id. This document should be uploaded to complaint. Let’s upload document to complaint:

Request

POST /api/2.5/tenders/45b0bfa4f1fe43e9b299928fe7c3e788/complaints/48153ea17b8b4a46883221469016b183/documents?acc_token=557d6b5ddd1e4e99874d4f594e43554f HTTP/1.0
Authorization: Bearer broker
Content-Length: 339
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "title": "Evidence_Attachment.pdf",
    "url": "http://public-docs-sandbox.prozorro.gov.ua/get/31f24c650bf0450a9e351fcadad42d8f?Signature=WkWC%2FnbsDirdy2OJJqVImpjz56MEztquYoCTZUxxobz1w4J2BYl%2FyD%2BkhnChSp8fYOi7HJCQT%2B7CkZtFyLzIAA%3D%3D&KeyID=a8968c46",
    "hash": "md5:00000000000000000000000000000000",
    "format": "application/pdf"
  }
}

Response

HTTP/1.0 201 Created
Content-Type: application/json
Location: http://lb-api-sandbox.prozorro.gov.ua/api/2.5/tenders/45b0bfa4f1fe43e9b299928fe7c3e788/complaints/48153ea17b8b4a46883221469016b183/documents/e578814fffec467587198dec88b0dcba

{
  "data": {
    "hash": "md5:00000000000000000000000000000000",
    "title": "Evidence_Attachment.pdf",
    "format": "application/pdf",
    "url": "http://public-docs-sandbox.prozorro.gov.ua/get/31f24c650bf0450a9e351fcadad42d8f?Signature=Dn3KrTtqhhnkZg99w0%2B3e5lNXoGMTo0KYi1TMWQofS9n5JGPueLURYUn80rNe2L4bT7qY4PQX1q8VaLSbQk1DA%3D%3D&KeyID=a8968c46",
    "documentOf": "tender",
    "language": "uk",
    "id": "e578814fffec467587198dec88b0dcba",
    "datePublished": "2023-10-10T01:00:00+03:00",
    "dateModified": "2023-10-10T01:00:00+03:00",
    "author": "complaint_owner"
  }
}

After that User can indicate relatedDocument in evidence:

Request

PATCH /api/2.5/tenders/45b0bfa4f1fe43e9b299928fe7c3e788/complaints/48153ea17b8b4a46883221469016b183?acc_token=557d6b5ddd1e4e99874d4f594e43554f HTTP/1.0
Authorization: Bearer broker
Content-Length: 566
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "objections": [
      {
        "title": "My objection",
        "description": "Test objection",
        "relatesTo": "tender",
        "relatedItem": "45b0bfa4f1fe43e9b299928fe7c3e788",
        "classification": {
          "scheme": "violation_amcu",
          "id": "corruptionDescription",
          "description": "test classification"
        },
        "requestedRemedies": [
          {
            "description": "test",
            "type": "setAsideAward"
          }
        ],
        "arguments": [
          {
            "description": "test argument",
            "evidences": [
              {
                "title": "Evidence",
                "description": "Test evidence",
                "relatedDocument": "e578814fffec467587198dec88b0dcba"
              }
            ]
          }
        ],
        "id": "02b5b44a78844b8bb928152ddb6217f6"
      }
    ]
  }
}

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": {
    "id": "48153ea17b8b4a46883221469016b183",
    "complaintID": "UA-2023-10-10-000001-a.2",
    "date": "2023-10-10T01:00:00+03:00",
    "status": "draft",
    "documents": [
      {
        "id": "e578814fffec467587198dec88b0dcba",
        "datePublished": "2023-10-10T01:00:00+03:00",
        "hash": "md5:00000000000000000000000000000000",
        "title": "Evidence_Attachment.pdf",
        "format": "application/pdf",
        "url": "http://public-docs-sandbox.prozorro.gov.ua/get/31f24c650bf0450a9e351fcadad42d8f?Signature=Dn3KrTtqhhnkZg99w0%2B3e5lNXoGMTo0KYi1TMWQofS9n5JGPueLURYUn80rNe2L4bT7qY4PQX1q8VaLSbQk1DA%3D%3D&KeyID=a8968c46",
        "documentOf": "tender",
        "dateModified": "2023-10-10T01:00:00+03:00",
        "author": "complaint_owner",
        "language": "uk"
      }
    ],
    "type": "complaint",
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "objections": [
      {
        "id": "02b5b44a78844b8bb928152ddb6217f6",
        "title": "My objection",
        "description": "Test objection",
        "relatesTo": "tender",
        "relatedItem": "45b0bfa4f1fe43e9b299928fe7c3e788",
        "classification": {
          "scheme": "violation_amcu",
          "id": "corruptionDescription",
          "description": "test classification"
        },
        "requestedRemedies": [
          {
            "id": "298c8b57ff4340e2af9b4f276aa458c8",
            "type": "setAsideAward",
            "description": "test"
          }
        ],
        "arguments": [
          {
            "id": "14cf6a8f0b5f4abdaf63ae7b53d9728b",
            "description": "test argument",
            "evidences": [
              {
                "id": "8c9ef2564c1b464eae9909618ffc5329",
                "title": "Evidence",
                "description": "Test evidence",
                "relatedDocument": "e578814fffec467587198dec88b0dcba"
              }
            ]
          }
        ]
      }
    ],
    "value": {
      "amount": 2000.0,
      "currency": "UAH"
    }
  }
}

For each Objection, the Complainant must specify one or more requestedRemedies. In other case there error will be raised:

Request

POST /api/2.5/tenders/45b0bfa4f1fe43e9b299928fe7c3e788/complaints HTTP/1.0
Authorization: Bearer broker
Content-Length: 1804
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "title": "Недостатньо інформації",
    "status": "draft",
    "type": "complaint",
    "author": {
      "address": {
        "countryName": "Україна",
        "locality": "м. Вінниця",
        "postalCode": "21100",
        "region": "Вінницька область",
        "streetAddress": "вул. Островського, 33"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "name": "Сергій Олексюк",
        "telephone": "+380432216930"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "legalName": "ДКП «Школяр»",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»"
    },
    "objections": [
      {
        "title": "My objection",
        "description": "Test objection",
        "relatesTo": "tender",
        "relatedItem": "45b0bfa4f1fe43e9b299928fe7c3e788",
        "classification": {
          "scheme": "violation_amcu",
          "id": "corruptionDescription",
          "description": "test classification"
        },
        "requestedRemedies": [],
        "arguments": [
          {
            "description": "test argument"
          }
        ]
      }
    ]
  }
}

Response

HTTP/1.0 422 Unprocessable Entity
Content-Type: application/json

{
  "status": "error",
  "errors": [
    {
      "location": "body",
      "name": "objections",
      "description": [
        {
          "requestedRemedies": [
            "Please provide at least 1 item."
          ]
        }
      ]
    }
  ]
}

Complaint Posts

Once complaint is in pending or accepted status reviewer can submit a post to complaint.

Tender Conditions Complaint Posts (with complaint owner)

Reviewer can submit a post to complaint owner:

Request

POST /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/552d75b02d07493ca397b349f8f42363/posts HTTP/1.0
Authorization: Bearer reviewer
Content-Length: 281
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "title": "Уточнення по вимозі",
    "description": "Відсутній документ",
    "recipient": "complaint_owner"
  }
}

Response

HTTP/1.0 201 Created
Content-Type: application/json
Location: http://lb-api-sandbox.prozorro.gov.ua/api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/552d75b02d07493ca397b349f8f42363/posts/a8a90cc6d7714aeb897378b5a3eee3c7

{
  "data": {
    "title": "Уточнення по вимозі",
    "description": "Відсутній документ",
    "recipient": "complaint_owner",
    "id": "a8a90cc6d7714aeb897378b5a3eee3c7",
    "datePublished": "2023-10-10T01:00:00+03:00",
    "author": "aboveThresholdReviewers"
  }
}

Complaint owner can submit a reply post to reviewer by setting reviewer’s post id as relatedPost:

Request

POST /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/552d75b02d07493ca397b349f8f42363/posts?acc_token=2f43c28f37f94e7e93a18c7f91d206d7 HTTP/1.0
Authorization: Bearer broker
Content-Length: 664
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "title": "Уточнення по вимозі",
    "description": "Додано документ",
    "recipient": "aboveThresholdReviewers",
    "relatedPost": "a8a90cc6d7714aeb897378b5a3eee3c7",
    "documents": [
      {
        "title": "post_document_complaint.pdf",
        "url": "http://public-docs-sandbox.prozorro.gov.ua/get/afe325decc3a47b9a6152c78f5b19667?Signature=YFd7QUeLSkzheLfOUo5ekkOkrxkKkunjzbsvOvAjrbjg4zCJlKlUHFA8AtEKyRBwy89AhlLfspoKZzik9DYMBQ%3D%3D&KeyID=a8968c46",
        "hash": "md5:00000000000000000000000000000000",
        "format": "application/pdf"
      }
    ]
  }
}

Response

HTTP/1.0 201 Created
Content-Type: application/json
Location: http://lb-api-sandbox.prozorro.gov.ua/api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/552d75b02d07493ca397b349f8f42363/posts/be37b2f2f72e40a28ec979674842463e

{
  "data": {
    "title": "Уточнення по вимозі",
    "description": "Додано документ",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "title": "post_document_complaint.pdf",
        "format": "application/pdf",
        "url": "http://public-docs-sandbox.prozorro.gov.ua/get/afe325decc3a47b9a6152c78f5b19667?Signature=I%2BSDHWQGH9hP4eLNQgKNS44%2BMe0IXre%2Bnt3gT5QwhGxNPi75C71dT2jK2gPUnWL3uO1nEAoloRQgnZTOueVuDQ%3D%3D&KeyID=a8968c46",
        "documentOf": "tender",
        "language": "uk",
        "id": "4838b359060a4959a8c3f632af8351c1",
        "datePublished": "2023-10-10T01:00:00+03:00",
        "dateModified": "2023-10-10T01:00:00+03:00",
        "author": "complaint_owner"
      }
    ],
    "recipient": "aboveThresholdReviewers",
    "relatedPost": "a8a90cc6d7714aeb897378b5a3eee3c7",
    "id": "be37b2f2f72e40a28ec979674842463e",
    "datePublished": "2023-10-10T01:00:00+03:00",
    "author": "complaint_owner"
  }
}

Tender Conditions Complaint Posts (with tender owner)

Reviewer can submit a post to tender owner:

Request

POST /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/552d75b02d07493ca397b349f8f42363/posts HTTP/1.0
Authorization: Bearer reviewer
Content-Length: 278
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "title": "Уточнення по вимозі",
    "description": "Відсутній документ",
    "recipient": "tender_owner"
  }
}

Response

HTTP/1.0 201 Created
Content-Type: application/json
Location: http://lb-api-sandbox.prozorro.gov.ua/api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/552d75b02d07493ca397b349f8f42363/posts/c35f6ca22e1140a3a7053f6e03fe1b2a

{
  "data": {
    "title": "Уточнення по вимозі",
    "description": "Відсутній документ",
    "recipient": "tender_owner",
    "id": "c35f6ca22e1140a3a7053f6e03fe1b2a",
    "datePublished": "2023-10-10T01:00:00+03:00",
    "author": "aboveThresholdReviewers"
  }
}

Tender owner can submit a reply post to reviewer by setting reviewer’s post id as relatedPost:

Request

POST /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/552d75b02d07493ca397b349f8f42363/posts?acc_token=23621912519546c78d258ca0457ca3a8 HTTP/1.0
Authorization: Bearer broker
Content-Length: 665
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "title": "Уточнення по вимозі",
    "description": "Додано документ",
    "recipient": "aboveThresholdReviewers",
    "relatedPost": "c35f6ca22e1140a3a7053f6e03fe1b2a",
    "documents": [
      {
        "title": "post_document_tender.pdf",
        "url": "http://public-docs-sandbox.prozorro.gov.ua/get/fb21efa9fd8045898374f46f1c113bb8?Signature=o7fyfiAsaIZQ%2BmTJxpN0R0jXoSfGPZV7kGD2GB5sWhSzvE7cwbG9JxnLiXeNqdbwPvtdj7v%2Fr6o1tLTjkd91Bg%3D%3D&KeyID=a8968c46",
        "hash": "md5:00000000000000000000000000000000",
        "format": "application/pdf"
      }
    ]
  }
}

Response

HTTP/1.0 201 Created
Content-Type: application/json
Location: http://lb-api-sandbox.prozorro.gov.ua/api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/552d75b02d07493ca397b349f8f42363/posts/9e2104a733724b6cae41606d8439bfa4

{
  "data": {
    "title": "Уточнення по вимозі",
    "description": "Додано документ",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "title": "post_document_tender.pdf",
        "format": "application/pdf",
        "url": "http://public-docs-sandbox.prozorro.gov.ua/get/fb21efa9fd8045898374f46f1c113bb8?Signature=rAJ4kmPK6sfn%2B8U1gNPjmeoKfkCNeQxFFuqKCWJlsHdpM%2FeLxycGLqbD5WWhkT2hX7ubAu%2FEqSbot5gvusfRAg%3D%3D&KeyID=a8968c46",
        "documentOf": "tender",
        "language": "uk",
        "id": "dff69f14b23e45c7b457fd680b9cab25",
        "datePublished": "2023-10-10T01:00:00+03:00",
        "dateModified": "2023-10-10T01:00:00+03:00",
        "author": "tender_owner"
      }
    ],
    "recipient": "aboveThresholdReviewers",
    "relatedPost": "c35f6ca22e1140a3a7053f6e03fe1b2a",
    "id": "9e2104a733724b6cae41606d8439bfa4",
    "datePublished": "2023-10-10T01:00:00+03:00",
    "author": "tender_owner"
  }
}

Complaint Resolution

Rejecting Tender Conditions Complaint

Request

PATCH /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/30b3bbc21cf54b0e96ed5ffdfbca8871 HTTP/1.0
Authorization: Bearer reviewer
Content-Length: 64
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "status": "invalid",
    "rejectReason": "alreadyExists"
  }
}

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": {
    "id": "30b3bbc21cf54b0e96ed5ffdfbca8871",
    "complaintID": "UA-2023-10-10-000001-a.8",
    "date": "2023-10-10T01:00:00+03:00",
    "status": "invalid",
    "type": "complaint",
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "dateSubmitted": "2023-10-10T01:00:00+03:00",
    "value": {
      "amount": 2000.0,
      "currency": "UAH"
    },
    "rejectReason": "alreadyExists",
    "dateDecision": "2023-10-10T01:00:00+03:00",
    "acceptance": false
  }
}

Accepting Tender Conditions Complaint

Request

PATCH /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/0d2bd1274a464452a45df8f92da4d7a8 HTTP/1.0
Authorization: Bearer reviewer
Content-Length: 109
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "status": "accepted",
    "reviewDate": "2023-10-10T01:00:00+03:00",
    "reviewPlace": "Place of review"
  }
}

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": {
    "id": "0d2bd1274a464452a45df8f92da4d7a8",
    "complaintID": "UA-2023-10-10-000001-a.5",
    "date": "2023-10-10T01:00:00+03:00",
    "status": "accepted",
    "type": "complaint",
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "dateSubmitted": "2023-10-10T01:00:00+03:00",
    "reviewDate": "2023-10-10T01:00:00+03:00",
    "reviewPlace": "Place of review",
    "value": {
      "amount": 2000.0,
      "currency": "UAH"
    },
    "dateAccepted": "2023-10-10T01:00:00+03:00",
    "acceptance": true
  }
}

Submitting Tender Conditions Complaint Resolution

The Complaint Review Body uploads the resolution document:

Request

POST /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/0d2bd1274a464452a45df8f92da4d7a8/documents HTTP/1.0
Authorization: Bearer reviewer
Content-Length: 339
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "title": "ComplaintResolution.pdf",
    "url": "http://public-docs-sandbox.prozorro.gov.ua/get/d88d09359eca46089444736125e42150?Signature=1mTF%2BpvOilDrh1ve42np6Fw3hSe%2F2MNEyzOQF8T1Tse4cR8Bc0i27%2FE7nsHCw0XTmBCSMsEY0c1LP4F%2FPTCqDg%3D%3D&KeyID=a8968c46",
    "hash": "md5:00000000000000000000000000000000",
    "format": "application/pdf"
  }
}

Response

HTTP/1.0 201 Created
Content-Type: application/json
Location: http://lb-api-sandbox.prozorro.gov.ua/api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/0d2bd1274a464452a45df8f92da4d7a8/documents/7e67519125424c2e8f2737efabbd4289

{
  "data": {
    "hash": "md5:00000000000000000000000000000000",
    "title": "ComplaintResolution.pdf",
    "format": "application/pdf",
    "url": "http://public-docs-sandbox.prozorro.gov.ua/get/d88d09359eca46089444736125e42150?Signature=AOJvXhSL1tIQDaTegUVekr7dAkPABeF%2BZ0aPPSZ5Y5446GQkaEHNO12ICXIDvOSMxMko06SC9mLnzwFBIcdoBw%3D%3D&KeyID=a8968c46",
    "documentOf": "tender",
    "language": "uk",
    "id": "7e67519125424c2e8f2737efabbd4289",
    "datePublished": "2023-10-10T01:00:00+03:00",
    "dateModified": "2023-10-10T01:00:00+03:00",
    "author": "aboveThresholdReviewers"
  }
}

And either resolves complaint:

Request

PATCH /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/0d2bd1274a464452a45df8f92da4d7a8 HTTP/1.0
Authorization: Bearer reviewer
Content-Length: 33
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "status": "satisfied"
  }
}

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": {
    "id": "0d2bd1274a464452a45df8f92da4d7a8",
    "complaintID": "UA-2023-10-10-000001-a.5",
    "date": "2023-10-10T01:00:00+03:00",
    "status": "satisfied",
    "documents": [
      {
        "id": "7e67519125424c2e8f2737efabbd4289",
        "datePublished": "2023-10-10T01:00:00+03:00",
        "hash": "md5:00000000000000000000000000000000",
        "title": "ComplaintResolution.pdf",
        "format": "application/pdf",
        "url": "http://public-docs-sandbox.prozorro.gov.ua/get/d88d09359eca46089444736125e42150?Signature=AOJvXhSL1tIQDaTegUVekr7dAkPABeF%2BZ0aPPSZ5Y5446GQkaEHNO12ICXIDvOSMxMko06SC9mLnzwFBIcdoBw%3D%3D&KeyID=a8968c46",
        "documentOf": "tender",
        "dateModified": "2023-10-10T01:00:00+03:00",
        "author": "aboveThresholdReviewers",
        "language": "uk"
      }
    ],
    "type": "complaint",
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "dateSubmitted": "2023-10-10T01:00:00+03:00",
    "acceptance": true,
    "dateAccepted": "2023-10-10T01:00:00+03:00",
    "reviewDate": "2023-10-10T01:00:00+03:00",
    "reviewPlace": "Place of review",
    "value": {
      "amount": 2000.0,
      "currency": "UAH"
    },
    "dateDecision": "2023-10-10T01:00:00+03:00"
  }
}

Or declines it:

Request

PATCH /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/2af3aca54e1a475a8e82540fbc1a291f HTTP/1.0
Authorization: Bearer reviewer
Content-Length: 32
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "status": "declined"
  }
}

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": {
    "id": "2af3aca54e1a475a8e82540fbc1a291f",
    "complaintID": "UA-2023-10-10-000001-a.3",
    "date": "2023-10-10T01:00:00+03:00",
    "status": "declined",
    "type": "complaint",
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "dateSubmitted": "2023-10-10T01:00:00+03:00",
    "acceptance": true,
    "dateAccepted": "2023-10-10T01:00:00+03:00",
    "reviewDate": "2023-10-10T01:00:00+03:00",
    "reviewPlace": "Place of review",
    "value": {
      "amount": 2000.0,
      "currency": "UAH"
    },
    "dateDecision": "2023-10-10T01:00:00+03:00"
  }
}

Submitting Resolution Confirmation

Request

PATCH /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/0d2bd1274a464452a45df8f92da4d7a8?acc_token=23621912519546c78d258ca0457ca3a8 HTTP/1.0
Authorization: Bearer broker
Content-Length: 145
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "tendererAction": "Умови виправлено",
    "status": "resolved"
  }
}

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": {
    "id": "0d2bd1274a464452a45df8f92da4d7a8",
    "complaintID": "UA-2023-10-10-000001-a.5",
    "date": "2023-10-10T01:00:00+03:00",
    "status": "resolved",
    "documents": [
      {
        "id": "7e67519125424c2e8f2737efabbd4289",
        "datePublished": "2023-10-10T01:00:00+03:00",
        "hash": "md5:00000000000000000000000000000000",
        "title": "ComplaintResolution.pdf",
        "format": "application/pdf",
        "url": "http://public-docs-sandbox.prozorro.gov.ua/get/d88d09359eca46089444736125e42150?Signature=AOJvXhSL1tIQDaTegUVekr7dAkPABeF%2BZ0aPPSZ5Y5446GQkaEHNO12ICXIDvOSMxMko06SC9mLnzwFBIcdoBw%3D%3D&KeyID=a8968c46",
        "documentOf": "tender",
        "dateModified": "2023-10-10T01:00:00+03:00",
        "author": "aboveThresholdReviewers",
        "language": "uk"
      }
    ],
    "type": "complaint",
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "dateSubmitted": "2023-10-10T01:00:00+03:00",
    "tendererAction": "Умови виправлено",
    "dateDecision": "2023-10-10T01:00:00+03:00",
    "acceptance": true,
    "dateAccepted": "2023-10-10T01:00:00+03:00",
    "reviewDate": "2023-10-10T01:00:00+03:00",
    "reviewPlace": "Place of review",
    "value": {
      "amount": 2000.0,
      "currency": "UAH"
    }
  }
}

Cancelling Tender Conditions Complaint

Cancelling draft complaint by Complainant

Request

PATCH /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/aae4943eac7b4faa95994ed5d6b39d31?acc_token=8b1ee054697c41b38918bdcd36abb9d8 HTTP/1.0
Authorization: Bearer broker
Content-Length: 32
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "status": "mistaken"
  }
}

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": {
    "id": "aae4943eac7b4faa95994ed5d6b39d31",
    "complaintID": "UA-2023-10-10-000001-a.9",
    "date": "2023-10-10T01:00:00+03:00",
    "status": "mistaken",
    "type": "complaint",
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "value": {
      "amount": 2000.0,
      "currency": "UAH"
    },
    "rejectReason": "cancelledByComplainant"
  }
}

Cancelling accepted complaint by Reviewer

Request

PATCH /api/2.5/tenders/06a89d3522bf4ba5902cacc12c9a8788/complaints/69445f09ef264fa9bdc678699a485d91 HTTP/1.0
Authorization: Bearer reviewer
Content-Length: 252
Content-Type: application/json
Host: lb-api-sandbox.prozorro.gov.ua

{
  "data": {
    "decision": "Тендер скасовується замовником",
    "status": "stopped",
    "rejectReason": "tenderCancelled"
  }
}

Response

HTTP/1.0 200 OK
Content-Type: application/json

{
  "data": {
    "id": "69445f09ef264fa9bdc678699a485d91",
    "complaintID": "UA-2023-10-10-000001-a.6",
    "date": "2023-10-10T01:00:00+03:00",
    "status": "stopped",
    "type": "complaint",
    "author": {
      "name": "ДКП «Школяр»",
      "address": {
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця",
        "region": "Вінницька область",
        "postalCode": "21100",
        "countryName": "Україна"
      },
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380432216930",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "uri": "http://www.sc.gov.ua/",
        "id": "00137256",
        "legalName": "ДКП «Школяр»"
      }
    },
    "title": "Недостатньо інформації",
    "description": "Умови виставлені замовником не містять достатньо інформації, щоб заявка мала сенс.",
    "dateSubmitted": "2023-10-10T01:00:00+03:00",
    "decision": "Тендер скасовується замовником",
    "acceptance": true,
    "dateAccepted": "2023-10-10T01:00:00+03:00",
    "reviewDate": "2023-10-10T01:00:00+03:00",
    "reviewPlace": "Place of review",
    "value": {
      "amount": 2000.0,
      "currency": "UAH"
    },
    "rejectReason": "tenderCancelled",
    "dateDecision": "2023-10-10T01:00:00+03:00",
    "dateCanceled": "2023-10-10T01:00:00+03:00"
  }
}